We look forward to serving you.
If you are not entirely satisfied with your purchase, we're here to help.
Our Satisfaction Guarantee
Should you be unsatisfied with any of the Bounce-Bak products after you have taken it daily for 30 days, please send us the empty bottle within that following 14 day period (your return must be post-marked within that time frame) to receive a full refund (minus shipping costs).
You have a full 30 days to return our products.
To be eligible for a return, your item must be unused, safety seal unbroken, and in the same condition that you received it.
You will also be required to provide proof of purchase for the item you are wanting to return.
Once your returned item is received, we will inspect it and notify you that we have it. We will then notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping a Return
Should you decide to proceed with a return, you will be responsible for the cost of shipping the items back to us. Unfortunately, shipping costs are non-refundable.
Therefore, if you receive a refund, the cost of return shipping will be deducted from your refund amount.